The Step-by-Step Purchasing Process

1. Step 1: Find Your Desired Product

   First, browse the official Zadig & Voltaire store on Tmallthis product spreadsheet, which often features updated links and details on various fashion items available across Chinese platforms, aiding in your initial discovery phase.

2. Step 2: Register and Get Your CSSBuy Address

   Sign up for a free account on the CSSBuy website. Upon registration, you will be assigned a unique Chinese warehouse address

3. Step 3: Submit Your Order on CSSBuy

   Instead of ordering directly on Tmall, you submit the purchase request on CSSBuy’s platform. Navigate to “Buy for Me” or the order form. Paste the complete product URL from Tmall into the designated field. Then, meticulously input all necessary details: exact product name, selected color, size, quantity, and the item’s price in Chinese Yuan (CNY). You will then pay CSSBuy the product cost plus a small service fee.

4. Step 4: Quality Check and Consolidation

   Once the item arrives at CSSBuy’s warehouse, you can request Professional Quality Check (QC) photos. They will provide high-resolution images of the actual product, allowing you to verify authenticity, color accuracy, and condition before international shipping. If you order multiple items, you can use their “Parcel Consolidation” service to combine them into one box, significantly reducing overall shipping weight and cost.

5. Step 5: Choose Shipping and Finalize Delivery

   After approving your items, proceed to create an international parcel on CSSBuy. You will select from various carriers (like DHL, EMS, SAL, or their own Sea Line). Compare quotes based on speed and price, declare your parcel value for customs, and pay the shipping fee. CSSBuy then packages your items securely and dispatches them. You can track the parcel all the way to your doorstep.